Cookie Usage Policy
How mivolaraiq.com Uses Tracking Technologies
We believe in complete transparency about how our website collects and uses information. mivolaraiq.com employs various tracking technologies to enhance your experience while providing comprehensive financial planning services to Australian clients and visitors worldwide.
Our tracking systems help us understand visitor patterns, improve website functionality, and deliver personalised content that matches your financial planning interests. However, we respect your right to control these technologies and make informed decisions about your data.
Types of Tracking Technologies We Use
Essential Cookies
Always ActiveThese cookies are necessary for basic website functionality, including secure login sessions, form submissions, and navigation between pages. They enable core features like accessing your consultation booking system and maintaining your preferences during your visit.
Performance Analytics
OptionalWe track website performance metrics to understand which financial planning resources are most valuable to visitors. This helps us improve page loading times, identify popular content sections, and optimise the overall user experience.
Functional Preferences
OptionalThese cookies remember your preferences like language settings, consultation time preferences, and personalised dashboard configurations. They make your return visits more convenient by maintaining your chosen settings.
Marketing and Communication
OptionalMarketing cookies help us deliver relevant financial planning information and measure the effectiveness of our educational content. They enable features like personalised newsletter recommendations and targeted financial planning resources.
How Tracking Enhances Your Experience
When you allow optional tracking technologies, we can provide more personalised financial planning resources. For example, if you frequently visit our retirement planning section, we'll prioritise showing you related articles, upcoming webinars, or relevant case studies.
Our analytics help us understand which financial topics resonate most with Australian clients versus international visitors. This data guides our content creation, ensuring we develop resources that address real concerns and questions from people in similar situations to yours.
We also use tracking data to improve our consultation booking system. By understanding peak usage times and common user paths, we've streamlined the scheduling process and reduced booking abandonment rates by nearly 40% since early 2024.
Managing Cookies Through Your Browser
Google Chrome
Settings > Privacy and Security > Cookies and Other Site Data. You can block third-party cookies or clear all cookies from specific time periods.
Mozilla Firefox
Options > Privacy & Security > Cookies and Site Data. Firefox offers enhanced tracking protection with customizable blocking levels.
Safari
Preferences > Privacy > Manage Website Data. Safari includes intelligent tracking prevention that blocks many cookies by default.
Microsoft Edge
Settings > Cookies and Site Permissions > Cookies and Site Data. Edge provides three tracking prevention levels: Basic, Balanced, and Strict.
Data Retention and Your Control Options
Different tracking technologies have varying retention periods based on their purpose and legal requirements. We automatically delete or anonymise data according to these schedules, but you can request earlier deletion at any time.
Third-Party Services and Tracking
Some tracking technologies come from third-party services we use to provide better functionality. Our website analytics are provided by Google Analytics, which helps us understand visitor behaviour patterns and content performance.
We also use third-party services for appointment scheduling, newsletter delivery, and customer relationship management. Each of these services has its own privacy policy and cookie usage practices, which we've carefully reviewed to ensure they meet our standards for data protection.
You can opt out of Google Analytics tracking specifically by installing their browser opt-out add-on, available directly from Google's website. This won't affect essential website functionality but will prevent your visits from being included in our analytics reports.
Changes to Our Cookie Usage
We review our tracking technologies regularly to ensure they continue serving legitimate purposes and meeting current privacy standards. When we add new tracking tools or change existing ones, we'll update this policy and notify users through our website banner or email newsletter.
Recent changes include reducing our marketing cookie retention period from 18 to 12 months and implementing more granular consent options for different types of functional cookies. These updates reflect our commitment to data minimisation and user control.
Questions About Our Cookie Usage?
We're happy to explain any aspect of our tracking technologies or help you configure your preferences to match your privacy needs. Our team can also provide specific information about what data we've collected about your visits if you're curious.
Email: contact@mivolaraiq.com
Phone: +61477772694
Address: 328 Lyttleton Terrace, Bendigo VIC 3550, Australia