When you visit our website or use our services, we collect information that helps us provide better financial planning guidance. This happens in several ways.

Personal details you share directly include your name, email address, phone number, and postal address when you contact us or request our services. We also collect financial information relevant to your planning needs, but only what's necessary for our consultation process.

• Contact information when you reach out via our contact form
• Financial details during consultation sessions
• Technical data like your IP address and browser type
• Website usage patterns through analytics tools
• Communication records for service quality purposes

Your information serves specific purposes that directly benefit your experience with mivolaraiq. We use it to provide personalized financial planning services and maintain our professional relationship.

Communication is a big part of what we do. We'll use your contact details to respond to inquiries, schedule consultations, and send relevant updates about your financial planning journey.

We don't sell your information to anyone. That's not our business model, and it goes against everything we believe about professional financial services.

However, there are specific situations where we might share your information with trusted third parties. This only happens when it's necessary for providing our services or required by law.

• Professional partners who help deliver our services (like accountants or legal advisors)
• Technology providers who maintain our systems securely
• Regulatory bodies when required by Australian financial services law
• Legal authorities if compelled by court order

Before sharing information with any service provider, we ensure they meet our privacy standards and are bound by confidentiality agreements.

The Australian Privacy Act gives you important rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

You can access the personal information we hold about you at any time. Simply contact us, and we'll provide a clear summary within 30 days. There's no charge for reasonable requests.

If you believe we've handled your information incorrectly, you can lodge a complaint with us first. We'll investigate thoroughly and respond within 30 days. If you're not satisfied with our response, you can take your complaint to the Office of the Australian Information Commissioner.

Protecting your information is something we take seriously. We use industry-standard security measures and regularly review our practices to ensure your data stays safe.

Our website uses SSL encryption for all data transmission. Client information is stored on secure servers with restricted access, and we maintain regular backups in encrypted formats.

• SSL encryption for all website communications
• Secure cloud storage with Australian data centers
• Multi-factor authentication for staff access
• Regular security audits and updates
• Staff training on privacy and security practices

Despite our best efforts, no system is completely foolproof. If a data breach ever affects your information, we'll notify you promptly and take immediate steps to minimize any impact.

Like most websites, we use cookies to improve your browsing experience and understand how people use our site. These small files help us remember your preferences and analyze website traffic.

We use Google Analytics to understand visitor patterns and improve our content. This helps us create better resources for people seeking financial planning guidance. The data is anonymized and aggregated.

You can disable cookies in your browser settings if you prefer. This won't prevent you from using our website, though some features might work differently.

Most of your information stays within Australia, but some of our technology providers operate internationally. When data does travel overseas, we ensure it receives the same level of protection.

Our email system and cloud storage providers have servers in multiple countries, including the United States and European Union. These providers comply with international privacy frameworks and maintain strong security standards.

We review this privacy policy annually and update it when necessary. Changes might happen due to new regulations, business practices, or technology updates.

When we make significant changes, we'll notify existing clients via email and post the updated policy on our website with a clear effective date. Minor updates, like clarifications or contact information changes, will be posted directly.

We encourage you to review this policy periodically, especially if you're a regular client. Understanding how we handle your information helps build the trust that's essential to good financial planning relationships.